Frequently Asked Questions.
Find answers to common questions about product details, shipping, care guides, and professional trade enquiries.
We aim to represent each piece clearly through product images, dimensions, and available details. If you need more information, you can request additional photos or videos of the item before making a purchase.
For special requests, contact IVARA. If a customization or special placement requirement is possible, we will confirm the details and feasibility with you before proceeding.
Yes. Product photos are captured to show the piece as clearly as possible, including its texture, form, and finish. Since some materials have natural variations, you can request additional photos or a short video before deciding.
Packaging and shipping depend on the size, weight, and fragility of the item. We pack all pieces with care using suitable protective materials, and confirm shipping and handling details before dispatch where required.
We work with designers, architects, and project buyers who need decor pieces for projects. You can contact IVARA for product shortlisting, availability, dimensions, and trade-related queries.
Most pieces should be handled gently, kept away from harsh chemicals, and cleaned with a soft, dry cloth. Dusting with a soft brush is usually sufficient. Avoid using wet cloths or exposing pieces to excessive moisture unless the material is confirmed water-safe.
Yes. We can help shortlist suitable pieces for client gifting, executive occasions, or milestone gifting. Customization and packaging options should be confirmed with us before placing an order.
Have a question about a piece, shipping, placement, or a specific requirement that is not answered here?